Don't expect to be helped with luggage (she didn't even ask if we needed help) or even be offered a complimentary bottle of water after your long trip to get here. German, English, Spanish, French If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are sorry to learn that your first suite did not impress though we are pleased that our team was able to find alternate accommodations. We island hopped around the region to Cabbage Key and Costa Cayo State Park, a great day on the water. With more than 400 varieties of shells just waiting to be dropped into your kids’ sand pails along the beach, kayaks for hire and a fishing pier, the ocean is a major source of entertainment at this resort. A-mid-range superior South Seas Island Resort é uma fuga da família 471-room ea maior propriedade em Captiva Island. With guest rooms spread over 300 acres, it sounds like our colleagues were stretched a little thin and this will be reviewed with our leadership team as we continue to manage proper staffing levels in the weeks and months ahead. Hmmm! For those looking for a more consistent room product we typically suggest accommodations at our Harbourside Hotel and we invite you to explore this as an option should you choose to join us again. Once more, we thank you for the feedback and we look forward to you creating treasured South Seas memories in the days ahead. Enjoy a quiet morning coffee or a relaxing evening cocktail from the private open balcony of your Harbourside Marina View Guestroom. Rooms or suites, villas or homes, each with a variety of bed types and configurations. Stop sweating the bill and order another drink while watching the sun go down. These have multiple bedrooms, a large shared living room, and a full kitchen. Beds feature premium bedding. South Seas Island Resort is located on a gorgeous 330-acre wildlife preserve bordered by private white sand beaches on the Gulf of Mexico. The, Dear ChrissyO12345, Greetings from Captiva and thank you for celebrating your New Year with us. Also a safe, hair dryer and ample electronic plug-ins. I look forward to hosting you soon! South Seas Island Resort, Dear Sommerlovin, Dear Michelle C, A warm hello to you and your family and thank you for joining us for some time on the beach. South Seas Island Resort has the perfect place to hang your hat during your private island retreat. Bay Front at South Seas Island Resort, Captiva Waterfront condo with private pool and kitchen Wake up to the serene stillness of Pine Island Sound.The perfectly designed floor plan offers 1 large master suite and en suite bath, a second full bath located off the hall for guests and fully appointed kitchen. There are also a couple of stores on site for picking up provisions. It’s hard to generalize about the accommodations here since they range from spacious hotel rooms with a balcony and large bath with tub and shower to full beach houses on their own lot like you would find through a home rental agency. more. We love this place! There was 1 person at the front desk, no one around to greet. Response from B P, Other at South Seas Island Resort. Uma longa lista de amenidades tornam este resort se destacam, incluindo amplas praias privadas com redes e quadras de vôlei, um iate porto cênica, um de nove buracos campo de golfe , e três piscinas exteriores com escorregas. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We're pleased that our other guests were able to answer your question, and we delighted to host you during your Captiva Island getaway! I’ve been there three times with my family and the kids are always excited to return. They can also go wildlife watching easily since there are diving pelicans, herons, and even manatees around frequently. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. South Seas is an iconic resort village combining a natural wonderland with modern resort amenities and accommodations. We apologize if this caused any inconvenience and we hope you take comfort in knowing that these changes have been made with the well-being of our guests and colleagues in mind. Your Island Escape. South Seas Island Resort is set up as 25% hotel rooms, 25% timeshares, and 50% whole ownership condos, villas, and homes for rental. We are just as sorry to learn that your accommodations left you hoping for more and while many of our units are individually owned and therefore feature individual design choices, we are happy to do whatever we can to ensure each of our guests is relaxing in comfort. After we got back, it was time for a sunset party and dinner on the beach. Prices are the average nightly price provided by our partners and may not include all taxes and fees. On off-season weekdays the regular hotel rooms and one-bedroom villas start at around $330 double with the resort fee and taxes, but rates can start at more than $1,000 double all-in during winter weekends. A big group I was with took out a chartered catamaran with captain and guide from Captiva Cruises. We have taken great effort to provide transparency in these changes with a pandemic-related alert on our property website. In between are condos and villas of one, two, or more bedrooms. Located directly on the Gulf of Mexico, South Seas Island Resort spans 2.5 miles of private, white sand beaches. We are warmed to find that the balcony space provided the perfect space to relax after a day outside and we appreciate the accolades of our poolside service team, feedback we will be sure to share and celebrate. We were a family with three kids and we would have to wait between showers as we would run out of hot water. There’s a good full gym available to guests, tennis courts, bikes to rent, walking trails, and a par-3 golf course. Yes, South Seas Island Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Neighborhood info South Seas Resort, Captiva. Taxes and fees that are shown are estimates only. Both have a fair number of Florida craft beers on tap and more in bottles and cans. While it is our goal to ensure each guest has a treasured Captiva experience, we are sorry to learn that your visit fell short of expectation and we hope you can accept our apologies for any inconsistencies. Everything you need to know about the South Seas Island Resort rooms at Tripadvisor. At the other end of the complex is the excellent Harbourside Bar & Grille facing the marina. There are set-ups that are beachfront, waterfront, by the tennis courts, and by the marina, size and view determining the rates. There is a queen sized sleeper sofa for additional guests. As your comments note, our resort, like others, has made adjustments in light of the pandemic and we hope you take comfort in knowing that these changes have been made with the well-being of our guests and colleagues in mind. So this collection of lodging options is the king of the Captiva Island resorts, so big you need a golf cart to get from one area to another, with long beaches to explore plus a marina and short-game golf course. Yes, there is and it is replenished. As always, all opinions are his own. Accommodations offer separate dining areas. This is the version of our website addressed to speakers of English in the United States. Each of the rooms is appointed with a flat screen TV, granite counter tops, Wi-Fi, refrigerator, coffee maker, and a balcony with views of the marina or the open ocean. no matter how far in advance I try to reserve on your website, there is no water view, Does anyone have Shawn Farrell's contact info, or the direct line to the hotel? There was an iron, ample closet and drawer space, and a TV with a good choice of channels. South Seas Island Resort: AMAZING LOCATION, but dirty overpriced rooms - See 4,284 traveler reviews, 2,826 candid photos, and great deals for South Seas Island Resort … South Seas Island Resort offers 465 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Some are included in the rates, like fishing rod casting challenges, live music at sunset, and night sky observation lessons. South Seas is an iconic resort village combining a natural wonderland with modern resort amenities and accommodations. It’s a rum bar and restaurant, with a wide array of dining choices that go beyond seafood and bar food. Sanibel Outlet is … All-day unlimited watersports come with an additional $179 fee. The original owners snapped up this land long before the boom times came on the Gulf Coast of Florida. I have called the number on the website three times and each time I get someone at another company working remotely. Please forgive the delay in getting back to you! Once more, we apologize for any inconsistencies and we look forward to shining brighter should you allow us another chance to provide a cherished South Seas experience. There are tie-dye workshops, build-a-creature workshops, and various aquatic learning activities. It was clear on my visit that some of the restaurants have trouble finding on-the-ball waiters too, understandable since this small island is a good hour or more away from where service workers can afford to live. If you wanted to walk from one end of the complex to another, that will get your daily steps in as it’s two miles. Rates at South Seas Island Resort on Captiva Island vary greatly by season and then again by day of the week. With that in mind, I invite you to be in touch using the email address provided below with the best way to reach you and a convenient time for a conversation. Island Seas Resort - Your #1 Bahamas vacation destination. You’ll find extensive information on the official website and can also check rates online at Expedia or Priceline. We are pleased to read that your Captiva visit included explorations of the various off-site restaurants found nearby and we hope you had the chance to dine at the resort as well. We apologize again for any delays in having additional items dropped at your room and we hope you might one day join us again as we would love nothing more than the chance to better impress with a more authentic South Seas experience. This was a key lime plantation back in the day, then eventually got bought up and developed as an extensive resort, expanding and upgrading over the decades since. Rates at South Seas Island Resort on Captiva Island vary greatly by season and then again by day of the week. Until then. (There’s a shuttle you can hop on to avoid that or rent a golf cart.) Just like families. On Captiva Island, Florida, the lots are pricey and the homes even more so, but you’d never know it’s such an expensive real estate market when staying at the expansive South Seas Island Resort. From the minute you cross over the Sanibel Causeway Bridge and through the gates, we’re pretty sure the first thing you’ll think is, Wow.. South Seas Island Resort is a beautiful place with a genuine old Florida feel. While we hope you enjoyed your time at the beach and we trust our pool provided the perfect setting for cherished family memories, we are sorry to learn that aspects of your visit fell short of expectation. Many years ago I stayed here with some relatives and we were in condos instead at the other end of the complex. The Riviera Maya Hotel Zones: Where to Stay, Gaylord Rockies Resort & Convention Center Opens in Denver, Colorado, The Scoop on Denver Metro Hotels Openings 2021 and Beyond, Bucketlist Amazon Adventure: Grand Amazon Lodge & Tours in Peru, Five Best Boutique Hotels in San Miguel De Allende, Halloween inspired hotel package deals: creepiness included, Pluvio Restaurant + Rooms: A Fine-Dining Inn in Ucluelet, BC, Bask on a Hidden Beach at Punta Monterrey Resort in Riviera Nayarit, Hip Hotel Zamora at St. Pete Beach in Florida, Winslow’s Bungalows in the Historic District of Key West, Pueblo Bonito Pacifica in Los Cabos: All-inclusive Beachfront. My units are located within the luxurious South Seas Resort on Captiva Island and have an excellent track record with many satisfied past guests across multiple platforms. All the best, Among the Sanibel and Captiva Islands resorts, you won’t find any even close to this large and fun-filled. We had a couple of good meals there, including a nice private dinner by the beach with seafood and rum punch, all beautifully prepared and delicious. Review and photos by editor Tim Leffel, whose recent second stay here was part of a North American Travel Journalists board meeting hosted by Ft. Myers and Sanibel Tourism. The, ... the resort has pulled back service which means that your, ... if we need something or after the third day we’d like our, Is there shampoo, conditioner, lotion and soap in the, We had a total of eleven people staying in three different, It was only sized for one, as far as I’m concerned and no kitchen or, My family stayed in one of the beach Villas this past weekend. There are many scheduled activities for kids, though again the majority require an extra fee, like $5 for your hermit crab in the crab races. Accommodations offer separate dining areas. South Seas Island Resort, Dear Chilakile, Warm regards, Shawn Farrell General Manager, Arrived after dinner on the 26th, and woman at the front desk was quite unfriendly - greeted us with a grunt - no friendly welcome, no water offered and no where ru coming from/how was ur flight”. This Captiva Island resort is not flawless, as you can see from sharply divided reviews from past guests on the user-generated feedback sites. Warm regards, Shawn Farrell General Manager sfarrell@southseas.com, Dear 740aimeey, We trust you are looking forward to your next Captiva retreat just as much as our South Seas team and we thank you for taking the time to share details of your recent beach-side visit. That worked well for us on that trip since we didn’t have to go out to a restaurant for every single meal and we had more space for lounging around together as a family. A quieter pool faces the sea and has a bar plus cabanas to rent. Such a great spot. South Seas Island Resort, ... wait between showers as we would run out of hot water. With that said, we understand these details were not properly explained upon your arrival and we hope you can accept our sincerest of apologies and have confidence in knowing that we will be coaching our team once again. All the best, Shawn Farrell General Manager, Hotels near Captiva Island Farmers Market, Hotels near (RSW) Southwest Florida International Airport, Hotels near (SRQ) Sarasota/Bradenton International Airport, Hotels near (PGD) Charlotte County Airport, hello! Editor Tim Leffel has been reviewing hotels for more than two decades and has won dozens of "best travel writing" awards for his work. On behalf of all of us, the pleasure was fully ours and we look forward to you visiting again one day soon. Foto de South Seas Island Resort, Captiva Island: Lands End Rooms - Confira as 3.556 fotos e vídeos reais dos membros do Tripadvisor de South Seas Island Resort I just want to ask for a newly renovated. The pool complex at South Seas Resort is a big hit with kids since it has big waterslides that they can swish down if they’re at least four feet tall. Whatever your reason for visiting Captiva Island (FL), South Seas Island Resort is the perfect venue for an exhilarating and exciting break away. I think Captiva is one of the most beautiful places on earth, and South Seas is one of the most beautiful resorts I've ever been to. I asked “but what if we need something or after the third day we’d like our, Dear kimmyatl, Greetings to you and yours and thank you for joining us. Rooms open to balconies or patios. We started in a marina villa which was honestly comparable to a motel 6- so outdated, dirty and not worth half of what the nightly rate was. The resort offers many styles and sizes of accommodations including guestrooms, one to three bedroom villas (condominiums), cottages and … The unit was very outdated and extremely overpriced for what it was. A wildlife sanctuary, beachfront South Seas Island Resort offers shelling kayak tours, family cruises, and guided and unguided fishing excursions. We appreciate your feedback and we apologize if your experience fell short of expectation. We're already looking forward to your next visit, complete with daily housekeeping service! In-room amenities include free internet, refrigerator, microwave, and air conditioning. He is the author of five travel books including Travel Writing 2.0 (now in its 2nd edition) and A Better Life for Half the Price. All rooms include a refrigerator and coffee maker and every villa offers a fully equipped kitchen. South Seas Island Resort is located 15 miles from the Sanibel Lighthouse and the city centre. The best-known option is Doc Ford’s, named after a character in the Florida-set novels by Randy Wayne White. These Accessible Rooms are located at South Seas Island Resort’s prestigious North Pointe, the hub of many of the resort’s activities. They start at 850 square feet. We stayed at the south seas resort for a week with our family. As your comments note, like other hotels, our resort has paused some of our services in light of the pandemic, including housekeeping service for stay-over guests. A long list of amenities make this resort stand out, including wide private beaches with hammocks and volleyball courts, a scenic yacht harbor, a nine-hole golf course, and three outdoor pools with waterslides. Perfect for weddings, celebrations, and quick getaways! I stayed in a hotel room this time that faced the marina and had a fridge, safe, plenty of outlets, good WiFi, and an array of toiletries. If you can get on island time and chill out though on an ample vacation budget, you’ll eat and drink well, have a gorgeous beach to enjoy, and have plenty to keep you and the kids occupied for days. Warm regards, Shawn Farrell General Manager, Horrendous Customer Service, Very expensive outdated rooms, Nice location, Day 1 - Got here late last night Dec 26, expectations were super high, excitement even higher. The activities list is so extensive at South Seas Island Resort that anyone over 40 is going to have to pull out the reading glasses to make out all the options on the four-fold printed rundown. Take some time to look through the lodging options here. South Seas Beach Villa 2418 is a two bedroom/two bathroom vacation rental condominium located on the 2nd floor (1st living level) and a direct view out to the Gulf of Mexico. Our units are individually owned and with that comes a variety of designs. Outdoor Ambu yoga and 3 pools are available on site.. Free WiFi is featured in every room and villa, as is a private balcony. Foto de South Seas Island Resort, Captiva Island: room - Confira as 3.566 fotos e vídeos reais dos membros do Tripadvisor de South Seas Island Resort Learn how your comment data is processed. South Seas Island Resort: South Seas Island Resort Paradise - See 4,279 traveler reviews, 2,823 candid photos, and great deals for South Seas Island Resort at Tripadvisor. We understand how important first impressions can be and we apologize if your arrival and initial greeting fell short of expectation. All the best, Shawn Farrell General Manager. See more at TimLeffel.com. South Seas Island Resort offers 465 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Our spacious condo offers 1,000 sq ft of space with a very comfortable living area and Smart TV. Please give us a call directly at the resort and we’ll be happy to assist you in reserving your upcoming vacation! Best regards, Please let us know if we can answer any questions about the different villa types we have available as you choose your accommodations. It covers most of the island of Captiva, out beyond Sanibel, with water, mangroves, and beaches all around it. Guests at South Seas Island Resort can choose from a variety of accommodations including rooms, on to three-bedroom condos, cottages, and even private homes. The property's host of recreational offerings ensures you have plenty to do during your stay. Fort Myers Beach is 45 minutes’ drive away. On off-season weekdays the regular hotel rooms and one-bedroom villas start at around $330 double with the resort fee and taxes, but rates can start at more than $1,000 double all-in during winter weekends. Lady at the front desk provided the bare minimum to get us checked in and basic information. The upper-mid-range South Seas Island Resort is a 471-room family getaway and the largest property on Captiva Island. In some of the rooms, guests can find flat screen television, additional bathroom, linens, mirror, towels. This site uses Akismet to reduce spam. Start your day at South Seas Island Resort with a good-morning greeting from dolphins and manatees and breathtaking views of the serene waters of the Marina, right outside your door. Sleeps 2 guests. (They also run trips with a bigger boat that you can just buy a ticket for.) Dear Diannr, are the water view Harbourside rooms available for reservations? We will use your feedback to serve as a topic of conversation in our ongoing team coaching as we continually strive to elevate the guest experience even further. Once we have heard back from you, I, or a member of our leadership team will be in touch to see what we can do to ensure the balance of your stay is wonderfully enjoyed. Languages Spoken. A “kids night out” can provide a welcome break for parents. Please see our partners for more details. Rooms open to balconies or patios. The resort offers many styles and sizes of accommodations including guestrooms, one to three bedroom villas (condominiums), cottages and … No need to pack your own. It does get a little annoying to keep signing for extras, but there’s nothing else like it in Florida. Televisions come with premium cable channels. We were also informed “there will be no daily housekeeping”. Relaxing hotel features private beach, oceanfront pool, furnished condo rooms, on-site dining, live entertainment, and daily resort activities. The, Dear RickyJimmy, Greetings and thank you for sharing your Day One report. Other more casual choices include the Attitudes and Latitudes beach bar, the Crooked Snook Tiki bar, the colorful kid magnet Scoops & Slices, and a Starbucks coffee outlet. Foto de South Seas Island Resort, Captiva Island: View from room - Confira as 3.450 fotos e vídeos reais dos membros do Tripadvisor de South Seas Island Resort The spacious full bath offers a roman tub/shower combination with grab bars and dressing areas with granite double vanities. South Seas Island Resort, Captiva Island Hotel. We thank you once more for sharing your feedback and we hope you enjoyed exploring our 300 acres of tropical landscape and endless outdoor activities. Go ahead, make yourself at home. Most require an extra charge though, like guided kayaking tours, tennis clinics, and beach yoga. All the best, The eating and dining options are extensive here behind the resort gate, then there are others on Captiva very close by if you want a change of pace. Just make sure to check this property's cancellation policy for the exact terms and conditions. South Seas Island Resort: Rooms need refurbishing - See 4,279 traveller reviews, 2,823 candid photos, and great deals for South Seas Island Resort at Tripadvisor. Every one is different, no two are the same. See photos and read reviews for the South Seas Island Resort rooms in Captiva Island, FL. Thank you for your interest in staying with us in Harbourside! There was peeling paint, dirty walls and the sofa had dirt stains all over it that made it so we did not want to sit on it. We’re sure you’re going to have a great time here at South Seas! We appreciate your added feedback and regret any delays in having the requested items delivered to your room. All the additional charges and resort fees of $20 per person irk a lot of guests and there are some ongoing maintenance issues keeping up so many buildings in this salty air climate in the tropics. C, a large shared living room, and beaches all around it via! 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